Privacy Policy
Yuli Interior (“Yuli Interior,” “we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information you provide when you visit or interact with our website, www.yuliinterior.com.
Yuli Interior is a home furnishings brand of Yuli & Carmen Co. Ltd. This Privacy Policy explains how we collect, use, protect, and handle information when you use our website, contact us, make an enquiry, place an order, or otherwise interact with Yuli Interior.
1. Information We Collect
Depending on how you interact with us, we may collect information such as:
Your name
Telephone number and WhatsApp number
Email address
Delivery or collection address
Billing information where applicable
Details of products or services you enquire about or purchase
Information you provide when contacting us
Messages, requests, or other information you voluntarily submit
Information about how you interact with our website
We only request information that is reasonably necessary to provide our products, services, customer support, deliveries, and other requested services.
2. How We Collect Information
We may collect information when you:
Visit or browse our website
Contact us by telephone, WhatsApp, email, or other communication channels
Make an enquiry about our products or services
Place or arrange an order
Request a quotation or custom product
Subscribe to communications from us
Participate in promotions, surveys, or other activities
Otherwise communicate with Yuli Interior
We may also automatically receive limited technical information when you visit our website, such as browser type, device information, pages visited, and general usage information, where supported by the technologies used on our website.
3. How We Use Your Information
We may use the information we collect to:
Respond to enquiries and customer requests
Process and fulfil orders
Arrange deliveries, collections, or other fulfilment services
Provide customer support
Communicate with you about your order or enquiry
Provide quotations for products and custom furniture
Improve our website, products, and customer experience
Understand how visitors use our website
Send promotional or marketing communications where you have agreed to receive them or where otherwise permitted by applicable law
Prevent fraud, misuse, or unauthorised activity
Maintain the security and functionality of our website
Comply with applicable legal and regulatory obligations
4. Customer Orders and Enquiries
When you contact Yuli Interior about a product, custom furniture, home décor, delivery, or other service, we may use the information you provide to respond to your request and provide the relevant service.
If you place an order, we may need information such as your name, telephone number, delivery address, product details, and other information necessary to fulfil that order.
5. Payments
Where payment information is required, payment may be handled through the payment method or payment service selected for the relevant transaction.
Yuli Interior does not request or intentionally store sensitive payment information such as your complete card PIN or banking passwords.
You should only provide payment information through an official payment channel communicated by Yuli Interior.
6. Delivery and Fulfilment
Where a product is being delivered, we may use the information you provide, including your name, telephone number, and delivery address, to arrange and complete delivery.
Where necessary, relevant delivery information may be shared with a delivery provider or other service provider involved in fulfilling your order.
7. Cookies and Similar Technologies
Our website may use cookies and similar technologies to support website functionality, understand website usage, improve performance, and provide a better browsing experience.
Third-party services used by our website may also use cookies or similar technologies in accordance with their own privacy policies.
You can manage or restrict cookies through your browser settings. Disabling certain cookies may affect some website functionality.
8. Third-Party Services
Yuli Interior may use third-party platforms and services to support website functionality, analytics, communication, payment, delivery, advertising, or other business operations.
These third parties may process information in accordance with their own privacy policies and terms.
We do not sell your personal information to third parties.
9. Marketing Communications
If you choose to receive marketing communications from Yuli Interior, we may use your contact information to send you information about products, promotions, new collections, offers, events, or other relevant updates.
You may request to stop receiving marketing communications at any time by contacting us or using an available unsubscribe option.
10. How We Protect Your Information
We take reasonable measures to protect the personal information we receive against unauthorised access, loss, misuse, alteration, or disclosure.
However, no method of transmitting or storing information online can be guaranteed to be completely secure.
11. How Long We Keep Your Information
We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including fulfilling orders, providing customer support, maintaining appropriate business records, resolving disputes, and meeting legal or regulatory requirements.
The length of time information is retained may vary depending on the type of information and the reason it was collected.
12. Your Privacy Rights
Depending on applicable law, you may have rights relating to your personal information, including the right to:
Request access to personal information we hold about you
Request correction of inaccurate information
Request deletion of personal information where applicable
Object to or restrict certain processing
Withdraw consent where processing is based on consent
Request further information about how your information is used
To exercise a privacy-related right, contact Yuli Interior using the details provided below.
13. Children's Privacy
Our website is intended for general audiences and is not designed to knowingly collect personal information directly from children without appropriate consent.
If you believe that a child has provided personal information to us without appropriate consent, please contact us so that we can review and take appropriate action.
14. External Links
Our website may contain links to third-party websites, social media platforms, or other external services.
Yuli Interior is not responsible for the privacy practices, content, or security of third-party websites. We encourage you to review the privacy policies of any external website you visit.
15. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes to our business, website, services, technology, or applicable legal requirements.
When we make changes, we will update the “Last updated” date at the beginning of this policy.
We encourage you to review this page periodically to stay informed about how Yuli Interior handles personal information.
16. Contact Us
If you have questions about this Privacy Policy or how Yuli Interior handles your personal information, please contact us:
Yuli Interior
A brand of Yuli & Carmen Co. Ltd.
Address:
First Floor, Divine House Plaza,
Besides Peckish Bar and Restaurant,
Rumuodara Junction, East-West Road,
Port Harcourt, Rivers State, Nigeria.
Postal Code: 500102
Telephone: +234 816 138 9035
Website: www.yuliinterior.com
For privacy-related enquiries, please contact Yuli Interior using the contact information above.