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Frequently Asked Questions
Orders + Returns
You will receive automatic updates once your order is successfully placed on the store.
If your order is missing items on delivery, do contact us via our customer service line +234(0)9027591197
Yes you can. Kindly go through our return and exchange policy HERE.
To change your order, kindly contact customer service on +234(0)09027591187. We cannot accept changes on custom orders 24hours after it is placed.
Payments
You can choose to pay with card via Paystack at checkout. You can also pay via bank transfer. Details is stated at checkout. We offer pay on delivery for some items within Port Harcourt Metropolis.
Delivery
Presently, we offer different categories of flat rate delivery cost based on total amount spent. This is stated at checkout.
- We offer doorstep delivery via Kexpress Logistics.
- We also offer pick up delivery via Kexpress Logistics.
For our delivery policy, kindly click here >> Delivery Policy.
Sales
If you have a retail store or are a buyer for a retail/e-commerce store, we can supply you our brand products when you submit our buyer request form. If accepted, you can place your orders.
Yes! We offer wholesale prices to brick and mortar as well as e-commerce retail stores. We do have one key requirement. You must order above MOQ for us to sell at wholesale prices.
